Patient Transportation Supervisor

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, women’s health, and a family birth center. In 2025, we opened our new patient tower, Grand Tower, featuring a dramatically expanded Emergency Department and Family Birth Center that will increase patient comfort and privacy. 

Additionally, California Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and recently was awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care. 

California Hospital Medical Center shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care. 

One Community. One Mission. One California 

The Patient Transport Supervisor is responsible for the daily supervision of the patient transport team, ensuring the timely and safe movement of patients throughout the hospital. This position requires a compassionate, solution-oriented leader with strong communication, organizational, and problem-solving skills. The supervisor serves as a critical link between the transport staff, clinical teams, and hospital administration to optimize patient flow and satisfaction.

Team management: Provide daily direction, supervision, and mentorship to the patient transport team. This includes setting schedules, coordinating assignments, and conducting performance reviews.

• Operational oversight: Manage the daily operations of the transport department, ensuring timely and efficient service delivery in a high-volume, fast-paced environment. May need to support transporting patients as needed.
• Safety and compliance: Enforce and monitor compliance with all safety protocols, infection control procedures, and regulatory standards to ensure a safe environment for patients and staff.
• Problem-solving: Address and resolve logistical issues and service disruptions as they arise, and work with other departments to mitigate any potential problems.
• Communication and collaboration: Serve as a primary point of contact for clinical staff and other departments regarding transport needs and issues. Facilitate strong working relationships to ensure seamless patient handoffs.
• Training and development: Assist with training new transport staff on hospital policies, procedures, and best practices. Promote ongoing development to ensure high performance.

• High School GED 
• Basic Life Support - CPR
• Fire Safety

Preferred

• Associates or Bachelors